Verified support for business and technology needs
FixGPT Support Desk
A smart service platform for IT, technical, accounting, and taxation requests. Search your issue, start a guided support chat, connect with an expert, and keep service records in one secure portal.
Support search
How may I assist you today?
Get instant support from our expert team.
4Service departments
$2Connect with live agent
24/7Request intake
Self Help Desk
Search your issue and get business support guidance
Start with operating system, printer, email, computer, accounting, tax, software, security, or device setup questions for business records and service planning.
FixGPT is an independent service provider for business technology guidance, accounting record support, taxation record support, learning resources, appointments, receipts, and customer service history. FixGPT is not an authorized partner of any third-party brand, device manufacturer, software vendor, payment company, financial institution, or government agency.
FixGPT does not sell brand-owned repair, warranty service, government filing, emergency security response, password reset, account recovery, or credential-recovery services. Customers pay only the amount shown before checkout, and card payments should be processed by a PCI-compliant merchant gateway.
Why you’ll choose FixGPT
Support explained visually
Simple issue intake.
Amount shown before payment.
Notes stay in the portal.
Service task
From connected agent to delivered result
One request becomes a managed task: agent connects, specialist is assigned, the issue is understood, and the result is saved.
Taxation example
1099 deduction question → Tax expert assigned → Records checked → Filing checklist delivered.
Advanced Service Desk
Smart dashboard view for every request
Every chat, payment, ticket, and agent assignment is organized into one live service workspace so the team can see what needs attention fast.
Live queue
Paid connection
Agent routing
Priority ticket
Customer history
Self Help Desk
Search your issue and get business support guidance
Type a problem like operating system update, printer configuration, email sync, computer performance, invoice mismatch, or sales tax records.
Products
Smart product help and service add-ons
Choose a support product, review the amount, complete checkout, and keep the receipt with your service record.
Verified support chat
David virtual agent
Share your question, then continue with a live expert when connected.Checking available agents...
Payment page
Complete secure payment
Review the selected service, confirm the billing details, choose a merchant gateway, and pay securely. Billing descriptor: FixGPT Support.
Merchant-ready checkout
Cards should be processed by an approved PCI-compliant gateway in production. FixGPT is an independent provider, is not affiliated with third-party brands, and stores only receipt-style records. The $2 initial live-agent amount is not discounted.
Service directory
Choose a department and open the smart service page
Each department shows the issue type, records needed, support tools, and the next action.
Monthly Service
RecommendedFixGPT Monthly Service
$50
monthly service access
For customers who want ongoing access to technology, technical, accounting, and taxation support records.
Service chat records
Appointment support
Customer portal history
Independent support desk
Learning guides
Step-by-step help guides
Use the self-help desk or service pages for guided software, security, accounting, and tax steps.
Become Expert
Work with FixGPT as a verified service expert
Apply to support customers in IT service, technical service, accounting, taxation, product setup, or business support after verification and admin approval.
Submit your details, upload your verification document, and wait for admin review before your profile becomes active.
Approved experts can receive assigned customer cases, view service records, create tickets, and chat with the support team.
Technicians, sales agents, accountants, tax specialists, and experienced support professionals can apply.
Customer access
Customer portal
Customers can open their portal after payment, or sign in later with customer ID and email.
Secure staff sign in
Employee login
Approved employees and administrators must sign in before any internal dashboard is available.
Chat team access
Chat Agent Login
Agent Dashboard
Assigned service sheet
Customer Dashboard
Service records
Admin Dashboard
Operations dashboard
Product Back Office
Manage product catalog
About FixGPT
One smart desk for technology, accounting, and tax support
FixGPT organizes the request, payment record, assigned expert, appointment, and customer history in one service flow.
$2live-agent connection
4service departments
1customer portal record
ChatIssue intake
PayReceipt saved
FixGPT
Service Desk
AssignExpert selected
RecordPortal history
Service coverage
Four departments, one organized request
Customer experience
What the customer sees
Traceable process
Built for clear support records
Intake
Payment
Assignment
Resolution
Contact FixGPT
Reach our service desk
Send your question or start a paid support request for faster assistance.
Contact us
Talk to FixGPT
Company: FIXGPT APP LLC
Email: support@fixgpt.com
Phone: 913-244-1007
Address: 8 W 91st, Kansas City, MO 64114
Terms and conditions
Service rules before paid support begins
These terms explain payment, support access, appointments, customer responsibilities, and records.
Terms & Conditions
By using FixGPT, the customer agrees to provide accurate information and complete payment before live support starts.
Payment
The customer pays the selected amount shown at checkout. The billing descriptor should appear as FixGPT Support or the descriptor configured with the approved merchant gateway.
Merchant processing
Production payments should be processed through a PCI-compliant merchant gateway such as Stripe, Authorize.Net, Square, PayPal/Braintree, NMI, Clover, or Adyen. FixGPT should store receipt records only, not raw card data.
Service scope
Support may include business IT guidance, technical documentation, accounting record support, and taxation record organization based on the details provided by the customer.
Advertising and merchant disclosure
FixGPT is an independent provider and does not claim affiliation, endorsement, warranty authority, account ownership, or brand-owned repair authority for third-party products or services. Technical guidance is offered for business service records and configuration planning only.
Business service scope
FixGPT service pages are intended for business technology guidance, document organization, service coordination, receipts, and customer records. FixGPT does not advertise consumer technology repair, password reset, account recovery, emergency security response, or services that only a product owner can provide.
Records
Payment receipt, service request, date, time, IP, and approximate location details are stored in the customer service record.
Appointments
If a live agent is not available, the support desk may help schedule an appointment for follow-up.
Customer responsibility
The customer is responsible for sharing correct contact, billing, account, document, tax, and issue details.
Billing support
For payment questions, duplicate charges, refund review, or receipt requests, customers can contact support@fixgpt.com or 913-244-1007 with customer ID, receipt ID, and payment date.
Limitations
Accounting and taxation support is guidance based on customer-provided records and does not replace legal representation. FixGPT does not provide emergency security response, password reset, account recovery, credential recovery, or services that only a product owner, bank, government agency, or platform provider can perform.
Privacy policy
How customer information is handled
FixGPT stores service details so customers and approved staff can manage support records securely.
Privacy Policy
FixGPT collects only the information needed to create, process, and support paid service requests.
Information collected
Name, phone, email, issue details, payment receipt, appointment, IP, and approximate location record.
How it is used
Information is used for support delivery, payment records, customer portal history, appointment management, and admin review.
Staff access
Agents see assigned service details with customer phone and email hidden. Admin users can review full records for operations.
Payment data
FixGPT should store receipt-style payment records, transaction status, gateway name, billing descriptor, and last four card digits only when provided by the gateway. Raw card data should be handled by the merchant gateway.
Customer access
Customers can sign in with customer ID and email to view service history, documents, receipts, and appointments.
Data protection
Production deployment should include encrypted storage, secure authentication, access logs, and gateway-managed payments.
Refund policy
Refund, pending payment, and dispute review
FixGPT reviews refund requests through customer service records, payment receipts, and chat history.
Refund Policy
Our refund policy is designed to keep service payments clear, traceable, and fair for customers and staff.
Initial chat fee
The $2 initial live-agent charge opens the service record and support chat. This fee is generally non-refundable once chat access has started.
Monthly service
The $50 monthly service payment can be reviewed if the service was not used or if the request was charged incorrectly.
Duplicate charges
If a duplicate payment is made, the customer may request a review by sharing the customer ID, invoice number, receipt ID, and payment date.
Disputes
Disputed payments are marked in the dashboard and reviewed with chat, ticket, appointment, receipt, gateway, IP, and location records. Customers should contact FixGPT before filing a chargeback so the support team can review the record.
Processing time
Approved refunds may take several business days depending on the payment provider, card issuer, bank, or wallet system.
Non-refundable items
Completed support time, third-party software, government fees, penalties, external subscriptions, and customer-purchased tools are not refundable by FixGPT.