David virtual agent collects the basic issue details first, so the customer can explain the problem before payment or agent assignment.
Support search
How may I assist you today?
Type your issue and David virtual agent will open a chat window to collect the basic details.
4Service departments
$2Connect with live agent
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Verified support for business and technology needs
FixGPT
Paid support for IT service, technical service, accounting, and taxation requests. Customers complete intake, pay the service fee, sign documents, then chat with an approved agent.
Self Help Desk
Search your issue and get instant repair steps
Start with Windows, printer, email, MacBook, accounting, tax, software, security, or device setup questions.
FixGPT provides independent support and service coordination. We are not affiliated with, endorsed by, or an authorized service provider for Microsoft, Apple, Google, printer brands, antivirus companies, software vendors, financial institutions, or government agencies.
Why you’ll choose FixGPT
One place for service chat, documents, appointments, and customer records
FixGPT is built for customers who want a clear support path instead of scattered calls, missing invoices, and repeated explanations. The platform starts with guided chat, records the service request, keeps documents organized, and gives customers a portal where service history stays easy to find.
The $2 initial live-agent amount, invoice, agreement, receipt, and billing descriptor are shown clearly for customer and merchant review.
Customer portal records can include chat, technician, invoice, appointment, service duration, support number, and status notes.
Customer
David
Expert
1. Issue search
Email, device, accounting, or tax question
2. Guided intake
Name, phone, service type, and issue details
3. Payment and documents
$2 initial amount, invoice, agreement, receipt
4. Service record
Agent notes, appointment, portal history
IT
Tech
Acct
Tax
How FixGPT works
Search, chat with David, complete payment, sign documents, and keep every service record in the customer portal.
Service map
One request can connect multiple business needs
Windows, MacBook, software, email, cloud access, and device setup.
Laptop, printer, scanner, Wi-Fi, peripherals, diagnostics, and troubleshooting.
Invoices, receipts, bookkeeping, reconciliation, payroll records, and reports.
W-2, 1099, deductions, sales tax, estimated tax, and filing checklist.
Plans
Membership options
Self Help Desk
Search your issue and get instant repair steps
Type a problem like operating system update, printer offline, email sync, MacBook slow, invoice mismatch, or sales tax records.
Products
Support products and service add-ons
Independent service products. Pricing, billing descriptor, refund policy, and merchant gateway details are shown before payment. Holiday discounts, when claimed, do not apply to the $2 initial live-agent amount.
Secure support messenger
David virtual agent
Payment page
Complete secure payment
Review the selected service, confirm the billing details, choose a merchant gateway, then sign the invoice and agreement. Billing descriptor: FixGPT Support.
Merchant-ready checkout
Cards should be processed by an approved PCI-compliant gateway in production. FixGPT is an independent provider, does not claim authorized-brand status, and stores only receipt-style records. The $2 initial live-agent amount is not discounted.
Services
Support for technology, technical, accounting, and taxation needs
Explore each FixGPT service area, understand what customers commonly need help with, and open a detailed page for the service that matches your situation.
Service directory
Choose a service category
Learning videos
Guided videos for common software, security, accounting, and tax tasks
Search a topic and open a short visual guide. Each guide breaks the work into simple steps customers can follow before starting live support.
Video library
Choose a learning guide
Become Expert
Work with FixGPT as a verified service expert
Apply to support customers in IT service, technical service, accounting, taxation, product setup, or business support after verification and admin approval.
Submit your details, upload your verification document, and wait for admin review before your profile becomes active.
Approved experts can receive assigned customer cases, view service records, create tickets, and chat with the support team.
Technicians, sales agents, accountants, tax specialists, and experienced support professionals can apply.
Customer access
Customer portal
Customers can open their portal after payment, or sign in later with customer ID and email.
Secure staff sign in
Employee login
Approved employees and administrators must sign in before any internal dashboard is available.
Agent Dashboard
Assigned service sheet
Customer Dashboard
Service records
Admin Dashboard
Operations dashboard
Product Back Office
Manage product catalog
About FixGPT
Professional support for business and technical needs
Fast intake, paid service records, verified agents, and organized support history.
About FixGPT
Professional support from intake to resolution
FixGPT is a paid support platform for customers who need fast help with IT service, technical troubleshooting, accounting tasks, and taxation questions. The system first collects the customer details, confirms payment, creates the invoice and agreement record, then starts a guided chat. If an approved agent is online, the customer is connected to that agent. If an agent is not available, the support desk keeps the request active and helps schedule an appointment for follow-up.
Guided intake before live support
$2 to connect with live agent
Customer portal after payment
Approved employee agents
Invoice and agreement records
Appointment scheduling
What we provide
Services explained
IT Service
Support for everyday technology problems such as email setup, password access, software installation, cloud account setup, device configuration, printer connection, and remote workplace tools.
Technical Service
Help for troubleshooting, diagnostics, system errors, application issues, configuration problems, basic documentation, and step-by-step technical guidance when something is not working correctly.
Accounting Services
Assistance with bookkeeping questions, invoice review, payment records, reconciliation support, transaction organization, reports, and account-related service history.
Taxation Services
Guidance for tax document collection, filing preparation, tax record review, compliance questions, appointment scheduling, and organizing the information needed before a tax specialist reviews the case.
Customer experience
How support feels from the customer side
A small business owner used FixGPT to explain a tax-document issue, paid the chat fee, received a customer ID, and booked an appointment when no live agent was online.
A returning customer logged in with their customer ID and email to view service duration, invoice details, agreement record, appointment request, and previous chat notes.
After payment, the support desk collected the issue first, so when an approved employee came online the agent could continue without asking the same questions again.
Our process
Simple, paid, and traceable
1. Customer selects service and plan
2. Customer pays the $2 live-agent connection amount
3. Invoice and agreement are created
4. Guided chat starts and prepares the case
5. Online agent is assigned, or appointment is scheduled
6. Customer can return to the portal anytime
Contact FixGPT
Reach our service desk
Send your question or start a paid support request for faster assistance.
Contact us
Talk to FixGPT
Company: FIXGPT APP LLC
Email: support@fixgpt.com
Phone: +1 800 010 1010
Address: 8 W 91st, Kansas City, MO 64114
Terms and conditions
Service rules before paid support begins
These terms explain payment, support access, documents, appointments, customer responsibilities, and records.
Terms & Conditions
By using FixGPT, the customer agrees to provide accurate information and complete payment before live support starts.
Payment
The customer pays the selected amount shown at checkout. The billing descriptor should appear as FixGPT Support or the descriptor configured with the approved merchant gateway.
Merchant processing
Production payments should be processed through a PCI-compliant merchant gateway such as Stripe, Authorize.Net, Square, PayPal/Braintree, NMI, Clover, or Adyen. FixGPT should store receipt records only, not raw card data.
Service scope
Support may include IT, technical, accounting, and taxation assistance based on the details provided by the customer.
Documents
Invoice, agreement, signature, date, time, IP, and approximate location details are stored in the customer service record.
Appointments
If a live agent is not available, the support desk may help schedule an appointment for follow-up.
Customer responsibility
The customer is responsible for sharing correct contact, billing, account, document, tax, and issue details.
Billing support
For payment questions, duplicate charges, refund review, or receipt requests, customers can contact support@fixgpt.com or +1 800 010 1010 with customer ID, invoice ID, receipt ID, and payment date.
Limitations
Accounting and taxation support is guidance based on customer-provided records and does not replace legal representation.
Privacy policy
How customer information is handled
FixGPT stores service details so customers and approved staff can manage support records securely.
Privacy Policy
FixGPT collects only the information needed to create, process, and support paid service requests.
Information collected
Name, phone, email, issue details, payment receipt, signature, invoice, agreement, appointment, IP, and approximate location record.
How it is used
Information is used for support delivery, payment records, customer portal history, appointment management, and admin review.
Staff access
Agents see assigned service details with customer phone and email hidden. Admin users can review full records for operations.
Payment data
FixGPT should store receipt-style payment records, transaction status, gateway name, billing descriptor, invoice ID, and last four card digits only when provided by the gateway. Raw card data should be handled by the merchant gateway.
Customer access
Customers can sign in with customer ID and email to view service history, documents, receipts, and appointments.
Data protection
Production deployment should include encrypted storage, secure authentication, access logs, and gateway-managed payments.
Refund policy
Refund, pending payment, and dispute review
FixGPT reviews refund requests through customer service records, payment receipts, signed agreements, and chat history.
Refund Policy
Our refund policy is designed to keep service payments clear, traceable, and fair for customers and staff.
Initial chat fee
The $2 initial live-agent charge opens the service record, invoice, agreement, and support chat. This fee is generally non-refundable once chat access has started.
Plan payments
Monthly, six-month, or annual plan payments made inside chat can be reviewed if the service has not been used or if the request was charged incorrectly.
Duplicate charges
If a duplicate payment is made, the customer may request a review by sharing the customer ID, invoice number, receipt ID, and payment date.
Disputes
Disputed payments are marked in the dashboard and reviewed with invoice, agreement, chat, ticket, appointment, receipt, gateway, IP, and location records. Customers should contact FixGPT before filing a chargeback so the support team can review the record.
Processing time
Approved refunds may take several business days depending on the payment provider, card issuer, bank, or wallet system.
Non-refundable items
Completed support time, third-party software, government fees, penalties, external subscriptions, and customer-purchased tools are not refundable by FixGPT.