Verified support for business and technology needs

FixGPT Support Desk

A smart service platform for IT, technical, accounting, and taxation requests. Search your issue, start a guided support chat, connect with an expert, and keep service records in one secure portal.

4 service departments $2 live-agent connection 24/7 request intake
4Service departments
$2Connect with live agent
24/7Request intake

Self Help Desk

Search your issue and get business support guidance

Start with operating system, printer, email, computer, accounting, tax, software, security, or device setup questions for business records and service planning.

Independent Support Desk

FixGPT is an independent service provider for business technology guidance, accounting record support, taxation record support, learning resources, appointments, receipts, and customer service history. FixGPT is not an authorized partner of any third-party brand, device manufacturer, software vendor, payment company, financial institution, or government agency.

FixGPT does not sell brand-owned repair, warranty service, government filing, emergency security response, password reset, account recovery, or credential-recovery services. Customers pay only the amount shown before checkout, and card payments should be processed by a PCI-compliant merchant gateway.

Why you’ll choose FixGPT

Support explained visually

S Search Customer enters issue
C Chat David collects basics
$ Connect $2 live-agent access
E Expert Right agent assigned
R Record History saved
Guided first step

Simple issue intake.

Clear payment record

Amount shown before payment.

Organized service history

Notes stay in the portal.

Service task

From connected agent to delivered result

One request becomes a managed task: agent connects, specialist is assigned, the issue is understood, and the result is saved.

01 Connect Live agent opens task
02 Assign Right expert selected
03 Review Problem understood
04 Deliver Result saved
Taxation example 1099 deduction question → Tax expert assigned → Records checked → Filing checklist delivered.

Advanced Service Desk

Smart dashboard view for every request

Every chat, payment, ticket, and agent assignment is organized into one live service workspace so the team can see what needs attention fast.

Live queue Paid connection Agent routing Priority ticket Customer history

Self Help Desk

Search your issue and get business support guidance

Type a problem like operating system update, printer configuration, email sync, computer performance, invoice mismatch, or sales tax records.

Products

Smart product help and service add-ons

Choose a support product, review the amount, complete checkout, and keep the receipt with your service record.

01Select productChoose the software, support, or service add-on.
02Review amountSee the product price before checkout.
03Complete paymentEnter customer and payment details.
04Save recordReceipt and support record stay available.
Cards accepted Visa Mastercard American Express Discover

Verified support chat

David virtual agent

Share your question, then continue with a live expert when connected.
Chat active
Checking available agents...

Payment page

Complete secure payment

Review the selected service, confirm the billing details, choose a merchant gateway, and pay securely. Billing descriptor: FixGPT Support.

Merchant-ready checkout Cards should be processed by an approved PCI-compliant gateway in production. FixGPT is an independent provider, is not affiliated with third-party brands, and stores only receipt-style records. The $2 initial live-agent amount is not discounted.

Service directory

Choose a department and open the smart service page

Each department shows the issue type, records needed, support tools, and the next action.

01Customer issueIssue is collected from search or chat.
02Department matchThe request is grouped by service type.
03Expert assignedAvailable agent continues the case.
04Record savedNotes stay in dashboard and customer portal.

Monthly Service

Recommended

FixGPT Monthly Service

$50 monthly service access

For customers who want ongoing access to technology, technical, accounting, and taxation support records.

Service chat records Appointment support Customer portal history Independent support desk
Clear amount Customer sees price before paying.
Receipt record Payment and service details are saved.
Support history Customer portal keeps previous records.

Learning guides

Step-by-step help guides

Use the self-help desk or service pages for guided software, security, accounting, and tax steps.

Professional support team working at computers

Agent Dashboard

Assigned service sheet

Customer Dashboard

Service records

Admin Dashboard

Operations dashboard

Product Back Office

Manage product catalog

About FixGPT

One smart desk for technology, accounting, and tax support

FixGPT organizes the request, payment record, assigned expert, appointment, and customer history in one service flow.

$2live-agent connection 4service departments 1customer portal record
ChatIssue intake
PayReceipt saved
FixGPT Service Desk
AssignExpert selected
RecordPortal history

Service coverage

Four departments, one organized request

IT IT Service Email, software, cloud access, computer setup.
TS Technical Desk Printer, laptop, scanner, diagnostics, setup.
AC Accounting Invoices, receipts, records, reconciliation.
TX Taxation W-2, 1099, deductions, sales tax checklist.

Customer experience

What the customer sees

01 Search or chat Customer explains the issue in simple words.
02 Pay connection The $2 live-agent amount starts the active request.
03 Expert assigned Sales, tech, accounting, or tax team continues the case.
04 Record saved Service notes, receipt, and history stay in the portal.

Traceable process

Built for clear support records

Intake Payment Assignment Resolution

Contact FixGPT

Reach our service desk

Use phone, email, or the support chat to contact FixGPT about service records, appointments, receipts, or billing questions.

Phone913-244-1007
Emailsupport@fixgpt.com
Address8 W 91st, Kansas City, MO 64114

Quick message

Terms and conditions

Clear rules for paid support

By using FixGPT, customers agree to provide accurate details and complete payment before live support starts.

PaymentCustomer sees the amount before checkout. FixGPT stores receipt records, not raw card data.
Service scopeSupport covers business technology guidance, service coordination, accounting records, and tax document organization.
RecordsService request, receipt, appointment, chat, time, and related notes may be saved to the customer record.
Independent providerFixGPT is not affiliated with third-party brands, banks, software companies, or government agencies.
Customer responsibilityCustomers must provide accurate contact, billing, device, account, document, and issue details.
LimitationsFixGPT does not provide emergency response, credential recovery, brand-owned repair, or legal representation.

Privacy policy

How customer information is handled

FixGPT uses customer information to manage support, receipts, appointments, and service history.

Collected detailsName, phone, email, service issue, appointment, receipt, device, IP, and approximate location may be stored.
Use of dataInformation is used for support delivery, customer portal history, billing review, and admin operations.
Payment dataCard processing should be handled by a PCI-compliant gateway. FixGPT stores receipt-style records only.
Staff accessApproved roles see only what is needed for assigned support. Admin users can review operational records.
Customer accessCustomers can sign in with customer ID and email to view service history, receipts, and appointments.
SecurityHosting should use HTTPS, secure login, protected APIs, access controls, and server-side database storage.

Refund policy

Refund and dispute review

Refund requests are reviewed using the customer ID, receipt ID, payment date, chat history, and service record.

$2 live-agent amountGenerally non-refundable once the support chat is opened or used.
$50 monthly serviceCan be reviewed if unused, duplicated, or charged incorrectly.
Duplicate chargeSend customer ID, receipt ID, payment amount, and payment date for review.
Dispute reviewRecords may include chat, ticket, receipt, appointment, IP, location, and gateway details.
Processing timeApproved refunds depend on the payment provider, card issuer, bank, or wallet system.
Not refundableCompleted support time, outside fees, customer-purchased tools, or third-party charges.